Posted by LittleMoose on March 24, 2020
First of all, we hope each and every one of you and your families are safe and sound in these difficult times.
We just wanted to let you know that here at Little Moose we will be continuing as best we can - we would say normally, but nothing is normal about this situation. Our website and studio remain up and running and we will continue to dispatch online orders.
We will continue to use Royal Mail to send orders but will be reducing the number of visits to the Post Office to twice per week, utilising our Drop & Go account to minimise contact. This may mean that your order may take longer to dispatch than usual - please let us know if your order is a gift that needs to be with you by a certain date and we will do our absolute best to meet your expectations.
At this time, international orders will still be dispatched as usual, but there are suspensions in certain countries - we will do our best to advise you of these if they affect your order.
We'll also be taking extra precautions to keep our working environment as clean as possible.
Of course, we can't foresee the future, and there may be times when it may be difficult to get your orders dispatched, or delivery times have to be extended but we will keep you informed of any changes. Whilst we cut and make all of our jewellery here in our studio, we have to source things like chain, crystals and Perspex from elsewhere -in light of the lockdown (here in the UK) it might not be possible to make some of our jewellery if we run out of materials and cannot source more for the next 3 weeks.
Above all, we really appreciate your support.
LOOK AFTER EACH OTHER AND STAY AT HOME!
Carrie & James